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I had a leak at/under my furnace that I couldn't determine where it was originating. Rance Ross quickly found the problem, had all the right materials with him already to repair it. The whole time took less than an hour and this is after squeezing me last minute to come out to my house before I left for a trip.I've dealt with many contractors over the years and he was one of the most courteous, cleanest and fastest. He made it as easy as it always should be!I will recommend him to everyone who asks me about HVAC or plumbing issues.
Ross’ Heating & AC knows what is needed gets the job done and makes sure the customer is satisfied. The prices are affordable and I would recommend them to everyone looking for heating and/or air conditioning.
I was very happy with installation and performance of 2 furnaces a few years ago, by Terry Ross, very efficient and friendly service. I recently called him in a panic to check one of the furnaces because one of them had smoke coming out of heating duct. He rearranged his morning schedule and rushed over to check out problem, which turned out to be minor (some crayons down register) I am so grateful for his quick response to an issue that could have been much more serious. I couldn't believe he didn't charge me for his time, and I'm thankful he put my mind at ease. Customer Service can't get any better than that!
Terry Ross and staff installed a new furnace and thermostat on the same day that our old furnace died. He was friendly and polite, worked efficiently and finished the job in good time. The cost was not inflated at all, we paid just about what we expected it would be. (There was a special running at the time) We had a problem with the thermostat that night - Terry came out to the house very late to fix it. Quite a few follow up calls that everything was going well, and of course a 10 year warranty.
I have used this company twice for boiler repairs. They were professional, knowledgeable, friendly and provided prompt service. A follow-up call was also received after the repair both times to make sure everything was good and that there were no further issues.
Nice people.professional and did the job quickly.
I hired Terry to replace my old furnace with a new high-efficiency unit and also put in a central AC unit. He was very polite and straightforward. The job was lined up and completed right away, on schedule, much quicker than anyone else could do it. I was completely satisfied and would recommend him. A consummate professional who truly cares about his customers.
Terry and his helpers did such good work, the workers were professional and polite. The professionals all made sure they were nothing but clean in my home. They were very contentious about my home, and making sure my home stayed clean during and after they were working on my property. I had a great experience.